Terms and Conditions

 

Books Etc South Africa

PO Box 77304
Fontainebleau 2032
SOUTH AFRICA

Phone : 0027-(0)82-743-2659
Email : books[at]booksetc.co.za 

TERMS and CONDITIONS
Quotations and (Proforma)Invoices

Orders  

  1. [5 Sept 2018] Prices are in US$. For clients within South Africa the USD price will be converted to ZAR at the prevailing XE Currency Converter app rate. Clients ordering from outside South Africa will be quoted /  invoiced in GBP. All bank and related charges shall be for the client’s account.
  2. In the event of a quotation accepted by a client (in whole or in part) Books Etc South Africa reserves the right not to supply (in whole or in part).
  3. Quotations, Proforma Invoices etc issued by Books Etc South Africa will be valid for two weeks from the date of issue.
  4. Where a quotation is accepted by an institution (eg, company, university, library etc), the accepted quotation sent to Books Etc South Africa must be accompanied by an official, authorised order number together with detailed billing information (institution and department address, contact person, phone, fax, email details, etc)
  5. The inclusion of a publication in a quotation means that the publication was obtainable at the time the quotation was prepared. This does not however mean that the publication will still be obtainable at the time of ordering nor that the price will remain the same.
  6. On receipt of an accepted quotation (in whole or in part) and its acceptance (in whole or in part) by Books Etc South Africa, Books Etc South Africa will produce a proforma invoice. This invoice will be for the cost of the publications only and prepayment in full is required before any publications will be ordered. Prices quoted for publications sourced outside South Africa are dependent on the relevant exchange rate (usually R/$, R/£ or R/€) and are therefore subject to change.
  7. The proforma invoice referred to in 05 above is the final version of an order placed with Books Etc South Africa and changes may be made to this proforma only at the mutual consent of both the client and Books Etc South Africa.
  8. Books Etc South Africa reserves the right to charge an administration fee for work done leading up to the issuing of a proforma invoice
  9. Publications listed in a quotation are almost always sourced from multiple suppliers, including suppliers outside South Africa. This means that the receiving period of publications ordered can be some time. Books Etc South Africa shall determine the receiving period of time and will follow up on orders that seem to be unreasonably delayed.
  10. When all publications have been received, or, after the receiving period of time has ended, Books Etc South Africa will notify the client of the publications that have been received. At the same time Books Etc South Africa will issue a proforma invoice for courier delivery charges from Books Etc South Africa to the client’s premises. The delivery invoice requires prepayment in full before any publications are dispatched.Alternatively, the client may make arrangements to collect the publications from the Books Etc South Africa office in Randburg, within one month of notification. Clients choosing to have orders sent to them using the South African postal system do so at their own risk.
  11. Books not collected or dispatched after one month of notification (see 10) shall become the property of Books Etc South Africa.
  12. If, after the receiving period has ended, a publication fails to arrive, the client will be entitled to a refund for that publication. To allow a final opportunity for the publication to arrive, this refund will be paid two months after notification (see 10). Where a publication arrives within this two month period, the usual prepayment of courier delivery charges will apply.
  13. Books Etc South Africa will not be responsible for any loss that may arise as a result of the actions (or failure to act) of the South African Post Office or similar entity or agent (eg, courier), whether such action (or failure to act) is legal or not. Such action may include (but is not limited to) industrial action, strikes, intimidation, interruption of the postal service etc.
  14. Books Etc South Africa will not be responsible for any loss that may arise as a result of the actions (or failure to act) of Eskom or any other entity or agent, whether such action (or failure to act) is legal or not. Such action may include (but is not limited to) planned power failures (so-called “load shedding”) industrial action, strikes, intimidation, interruption of the electricity service, failure to supply etc
  15. By accepting a quotation from Books Etc South Africa, the client acknowledges reading, understanding, and being bound by these Quotation & (Proforma) Invoice Terms and Conditions.
  16. These Terms and Conditions are subject to revision from time to time.

Valuations

  1. The relevant Terms & Conditions for Orders (above) shall apply.
  2. In all instances, valuations of books are approximate and are based on dealer asking prices and auction records, where available. As such, Books Etc South Africa shall not be liable for any loss that may result from a client relying on a valuation.
  3. It is not usually possible to estimate in advance how long a valuation will take.
  4. Valuations are charged on a POA basis and a discount may be offered in exceptional circumstances.
  5. After a valuation has been completed, Books Etc South Africa will issue a proforma invoice and upon payment of this invoice the client will be sent the valuation results.
  6. In the event that Books Etc South Africa makes an offer to purchase in conjunction with a valuation, the proforma invoice remains payable, ie, independent of the offer to purchase.

Corporate Communications

  1. The relevant Terms & Conditions for Orders (above) shall apply.
  2. ‘Corporate Communications’ includes (but is not limited to) material such as web pages, brochures and pamphlets, catalogues, adverts, memos and notes, emails, audio recordings and digital files.
  3. It is not usually possible to estimate in advance how long a project will take.
  4. Charges are on a POA basis and a discount may be offered in exceptional circumstances
  5. Depending on the length of a project, Books Etc South Africa may issue periodic proforma invoices
  6. Books Etc South Africa is not responsible for formatting etc and related work 
  7. It is the client’s responsibility at all times to ensure that the wording of their Corporate Communications meets the conditions of all applicable laws and corporate policies.

Amendments to these Terms & Conditions are highlighted in red and shall remain so for a period of one month from the date of amendment.