Corporate Communications


Corporate* Communications

Using plain English to communicate with your clients makes good business sense.

Time and money spent on poorly written web pages and documents that nobody reads or understands is time and money wasted.



HSBC credit-card-terms-changes Feb 2017

Terms and Conditions [February 2017]

Summary of changes

  • We’ve made the terms and conditions simpler.
  • We’ve used plain English and included examples to help explain some of the terms.
  • We’ve avoided legal language, including the use of defined terms, and cross-references between clauses.
  • We’ve removed …

Acknowledgements : HSBC


Books Etc South Africa offers a wordsmith service for enlightened businesses that understand that if it’s worth saying, it’s worth saying clearly.

To contact us please write to books[at]


*Any entity with a .com / .co / .org website